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Vidyo - VidyoEngage
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Customer Service Video Chat Software Application

Model: VidyoEngage

  • Optimize clinical efficiency, reduce rehospitalizations and deliver better patient outcomes with real-time video visits
  • Improve customer satisfaction, increase revenue, and reduce customer churn with high quality video chats
  • Increase first call resolution, reduce average handling time, and resolve customer service issues efficiently with a face-to-face connection
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Interpersonal connections with customers require a different kind of communications solution. Advanced end-to-end workflows and integrations are the key to powering seamless, high-impact video experiences for patients, customers, or high value clients. VidyoEngage is rapidly delivered from the cloud, and configured for your organization by leveraging our deep expertise in both customer engagement and or telehealth solutions design, project management, and useragent readiness. Our experts ensure a successful launch of your organization’s video customer or patient engagement program.

  • Optimize clinical efficiency, reduce rehospitalizations and deliver better patient outcomes with real-time video visits
  • Improve customer satisfaction, increase revenue, and reduce customer churn with high quality video chats
  • Increase first call resolution, reduce average handling time, and resolve customer service issues efficiently with a face-to-face connection
 
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